Chatbots for Every Business Vertical

We Create Conversational Experiences Across Channels

Use Cases

Chatbot Architecture

Revolutionize the Way Your Business Connects With Customers

Streamline interactions, automate conversations, and reduce operational costs.

Conversational Design

Our developers develop intelligent virtual assistants to facilitate meaningful conversation, reduce staff support cost, and integrate third-party applications with leading platforms. Get the most out of conversational applications with our training and support services.

Our developers understand the architecture of chatbot and response process and accordingly build bots considering the permutation and combination of frameworks.

We offer the best practices to design conversational chatbots using Natural Language Interfaces. With us, develop a bot personality aligned to amplify your brand voice.

Natural Language Processing

Processing Pipeline

Deployment and Integration

We excel in offering an on-premise and cloud deployment for chatbots services. This helps in easy data portability and minimizing downtime error.

Our chatbot developers train models to assign multi-intent of users and minimize the error with a pre-processing pipeline by parsing and extracting features, lemmatization, POS-checking, etc.

Our expertise in using NLP enable us to serve a wide range of business needs from integrating applications to semantic search, speech recognition, machine learning, information extraction, and more.

 Chatbot Integration Services

With our Chatbots services, integrate virtual assistant, automate immersive experience, engage customers, get real-time insights and maintain a consistent voice for your business brand.

Integrate your bots on leading chat platforms and reach customers wherever they are:

Whatsapp

Telegram

Twilio

Facebook Messenger

Slack

Let chatbots handle complaints, queries, feedback, bookings, searches, and payment processes.

E-commerce

Healthcare

Banking

Travel and Hospitality

Marketing

Insurance

Powerful Chatbot Development Simplifies User Tasks

Our Chatbots are creating a different way to work. They are the need of time, which not only allow you to perform simple task numerous times, but are also comparatively lot easy to install.

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 Another reason is that the final output of Bot development process, has better retention in compared to apps. The core essence lies in its swiftness, sturdiness, and reliability.

• Fully dedicated resources for you providing unmatched control and transparency during operation phase

• Can be scaled quickly allowing you to be the change instead of being be a part of it

• They offer easy to use interface and can be encoded to perform automated actions

• Our Chat Bots are comparatively less expensive and easy to build but with higher adoption rate

• Our Chat bots are more human and can also be programmed to serve in different languages

• Uncompromised privacy standards Automated transactions and workflows

• It improvises mobile marketing efforts and eventually yields better results for you

• They offer personalized interaction which eventually increases customer retention and loyalty

• Friendly and realistic language makes you interact efficiently with your users

Our Chatbots Find Nearest Food Joint and Deliver User Friendly Experience

Our Chatbots with an intention to serve the foody people who can’t compromise with taste and time. This food assistant chatbot helps its users to locate the nearest food joint that serves their favorite food. It isn’t just easy to communicate now but it’s also tracks your location to provide ease.

• Our Chat bots are made to assist, and if you ask them, they can initiate production of certain goods

Our Bot Looks After Rest Details While You Concentrate on Expansion

• It not only Notifies when shipment arrives but also delivers real time inventory reports

• Our Chat Bots manage supply chains easily and can also generate purchase orders

There’s A Bot For Everyone

Manufacturing

• They can also be developed to provide relevant links to user s for finishing transactions successfully

Keep a Command on Market Fluctuations While Our Bot Handles the Rest

• Our Chat Bots can share information with users regarding price, shipment details, products, and more

• Our Chat Bots can assist your visitors by human-like conversation that gives them a personalized touch.

Retail

• They can also order medical equipment if asked to and also share automated answers to queries related to health

• Our Chat Bots can renew patient's prescription and can also handle the discharge related formalities

• They can play your medical assistant's role by scheduling medical appointments when you are busy 

Healthcare

• The grouped customers can also be sent personalized messages in order to make sure they keep visiting your store

Our Bot Can Analyze, Scrutinize, and That Everything Which Can Save Your Time

• Notify and remind customers about new offers by identifying and grouping them based on the preferences.

• Our Chat Bots can very well assist you in marketing you products and services to your target audience

Marketing

• You can upsell wealth management and savings plans by the time your Chat Bot auto flags suspicious activities

Enhance Your and Customer's Banking Experience With Our Bot

• Customers can review statements of their credit card and set Auto payments and push reminders as per wish

• Our Chat Bots allow your customers to check available balance in their account and to further perform transactions

Banking

• They can assist you with not only customer service but further ease work by delivering real time reports

With Our Bot Joining Your Company, Tasks Can Be Both Swift and Perfectly Executed

• Can deliver virtual assistance for anything and everything you wish to program it for

• Our Tasks specific bots can ease the management of your company as you can send the data through multiple channels

Workplace

Our bot provides a range of sales services such as invoice generation, payment, and payment status tracking. Besides direct sales, our bot successfully provides cross-selling.

SALES PERSON

Our bot gathers potential customers and offers them value: loyalty card or discounts, for example. Also, our bot is able to gather customer’s information and make appointments.

LEAD GENERATOR

Our bot integrates with appropriate API to complete clients’ requests. Our bot is able to provide customer authorization and integration with another mobile or web services. After integration, our bot gives out processed result in the appropriate format.

INTERFACE

Our bot automates such processes as showcasing rules,  presenting new participants or advertising.

HOSTESS

Our bot provides customer support and issues resolving 24/7. Helper answers to the FAQ and saves the time of live agents. Our bot is also able to connect live agents with users if necessary.

HELPER

Our bot aggregates the data from different resources into a message and notify customer regarding service changes.

INFORMATOR

Our main value of a bot is the conversation flow with user. Our bot is able to establish a friendly atmosphere and improve the users’ mood.

PSYCOLOGIST

What are the roles of the bot?

Benefits Of Using Chat Bot Development

Chatbot Development

Service

Customer Support

Conversational Commerce

All Use Cases Are Applicable for the Following Industries

Claims & Escalations

Appointment Booking

Search/Find Information

Live Agents Handoff

Feedback

FAQ

Knowledge Based Integration

Al-Powered Sales CRM

Workflow Management

Travel Management

HR Virtual Assistant

Scheduling

Service Desk

Assistant

Upsell/Direct Response Marketing

Appointment Booking

Product Catalog

Virtual Marketplace

Lead Generation

Brand Promotion

Scheduling 

Advertising

Business Process Automation

Get the Best Out of Each Approach

Consulting

Make every step in your chatbot journey confidently. We share our expertise in working with the world’s leading companies. 

We empower you with knowledge and experience to guide your organization through change and achieve your best results. 

Custom Development

Get a solution that solves your unique problems. Every company is different, so are the solutions we build for our clients. 

We adjust to your business goals, tech stack, client base, and deliver the best possible solution. 

Our Expertise

#1

AI development company*

#1

chatbot development company**

100+

chatbots created

4+

years on the market

80+

clients

20+

countries

Success Stories From Innovators

Voice App

Whisk

Connected cooking experience in one app

genetic chatbot

Natera Inc.

Changed pre-test and post-test patient education

chatbot-lawyer

Ailira 

Launched the first in the world law firm without lawyers

What People Say About Their Experience

“Making Online Easy was an incredible partner from inception to launch. The team was proactive, well-organized, and flexible. It’s clear that they are deeply committed to achieving successful outcomes for their customers and go the extra mile to exceed expectations. We’re delighted to have found such a dedicated partner and would recommend them to anyone looking for voice assistant experts.” 

Jacklyn Trejo

Product Manager, Samsung NEXT

“You'll be in safe hands with Making Online Easy. The team has an excellent client understanding and creates value by looking for ways to meet and improve on the project’s intent.” 

Adrian Cartland

Principal, Cartland Law

“Making Online Easy displayed the utmost professionalism, providing updates whenever required, and mitigating time-zone dependent scheduling issues. Customers can expect comprehensive support, even post-delivery” 

Joe Goldberg

Innovation Evangelist, BMC Software Inc.

“It was great to work with the Making Online Easy team. They brought a lot of expertise to our project, and will surely work with them in the future.” 

Stephan Venter

Founder, Sickle Bush Software

Ready to Innovate?

Our chatbot expert will contact you within one business day to provide a free consultation and discuss your idea. 

A reliable chatbot partner for the world’s most innovative companies

Chat Bot Development for a Smarter and Efficient Workflow

And we’re proud to work with such outstanding companies: 

Foreword

We believe that great products are born through collaboration. So you can count on our deep involvement. 

Today, everyone says they’re customer-centric. But it’s not always true under the hood. We believe it’s in our DNA - to help our customers be successful. 

Franky Surroca

CEO/Founder of Making Online Easy

GOOGLE RCS

APPLE BUSINESS CHAT

MESSENGER

SMS

WHATSAPP

GOOGLE ASSISTANT

ALEXA

WEB AND MOBILE CHAT

Targeted Content

Integrated knowledge base and database of the product or service info. 

Bot-human Model

Have a full control over the conversation — let your bot connect a user to an assistant to address specific issues. 

Data-driven Bot

Collect and analyze data for better product positioning. 

Mobile Banking

Connecting any payment system allows your users make payments right in the messenger. 

Conversational Scripts

Multilevel dialog trees are adapted to any twist of the conversation. 

Artificial Intelligence 

Conversation with our bot is natural and smooth. 

Our Advantages

Your Next Great Project here

Instagram

And More

INSTAGRAM

Stay Assured About Your Patients, Our Bot Can Look After Details